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About xBTCe

xBTCe was founded by a group of experienced traders, finance professionals and crypto enthusiasts in 2015 and is now one of the fastest growing cryptocurrency exchange platforms. xBTCe quotes not only Bitcoin and the traditional FIAT currency pairs, but also the top altcoins including Ethereum, DASH, Bitcoin Cash, Litecoin and is constantly monitoring the cryptocurrency market to add new and rising coins to the platform.

xBTCe provides cutting-edge trading technology is a highly secure environment, offering maximum protection for our customer assets and sensitive data.

Our Products and Services

xBTCe’s high-end technology gives traders access to crypto liquidity from multiple sources: internal (from other xBTCe customers) and external liquidity from crypto exchanges and brokers.

For greater flexibility, xBTCe has expanded its services beyond the traditional online currency exchange and now offers a range of products and services to suit all investment objectives, expertise and capital.

Cash Accounts

Cash accounts allow you to convert Crypto and FIAT currencies with low commission. The platform can be accessed via API, desktop terminal or a mobile app, all of which provide users with a wide range of order types and technical analysis tools.

Customer Support

xBTCe has an experienced Customer support team to help with all aspects of your account and answer any questions. There is also a Knowledge Base with detailed descriptions of all products and services we offer or use our new Telegram bot (@XBTCEBot) to provide instant assistance 24/7.

xBTCe eWallet and the Trader’s Personal Area

xBTCe Trader’s Personal Area allows access to a wide selection of FIAT payment options, instant Crypto currency withdrawals and enhanced account security settings (such as 2-factor authentication, Black/White IP address lists and SMS notifications).

Liquidity Aggregation

Liquidity aggregation, from both internal clients and external providers, allows traders to execute large-volume orders whilst still enjoying the tight spreads and benefits of transparent market pricing.

Business model xBTCe

Contact xBTCe

Customer Support Portal

Submit a Ticket

xBTCe in Telegram

Customer support hours:

Tickets to xBTCe support or trading desk departments  — 7— 16 (GMT) Mon-Fri.